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SHIPPING and RETURNS

Return Policy


PersonalProtectionandMore.com offers the following Returns Policy:  You will need an RMA# in order to return a defective product.  No returns will be accepted without an RMA# on the return label and will be returned to sender.  You must include a note describing the defect in product.  Returns received without a note will result in a longer processing time.  Return product in its original packaging.  Mail all returns to:  Personal Protection and More, 1867 Caravan Trail #105, Jacksonsville, FL 32216.  There is a 20% restocking fee for the return of non-defective items.

RETURN POLICY for Hidden Cameras, Surveillance Equipment and Our Other Hi-Tech Products: We at PersonalProtectionandMore.com strive to offer our customers the best products at the best possible prices. Due to the nature of the products, returns will not be accepted unless the product is found to be defective or unless otherwise explicitly stated on the specific PersonalProtectionandMore.com product page. All returns, refunds, or exchanges must be approved by Personal Protection and More before any products are returned. We have implemented this policy because of the misuse of our former liberal return policy. We test all of our products before shipping. Your satisfaction is our number one concern. If you have any questions regarding our products, please contact PersonalProtectionandMore.com at sales@personalprotectionandmore.com before placing an order.

RETURN POLICY: All our hidden cameras, surveillance equipment, and other hi-tech products are special ordered by the person ordering and are NOT subject to cancellation. Due to the nature of our product line, returns will only be accepted for products damaged upon shipment to the customer*. All returns must be authorized by PersonalProtectionandMore.com before product(s) is returned. All products must be returned in original packaging. PersonalProtectionandMore.com will replace, refund, or credit your account for returned product(s) at PersonalProtectionandMore.com's discretion. *Special exceptions may be made on a case by case basis determined by PersonalProtectionandMore.com. In this event, returns are subject to deductions for shipping costs and a 25% restocking fee and must be returned within a five(5)day period from date of receipt of product(s). NO refunds will be given for products returned without explicit permission from PersonalProtectionandMore.com. Any return must be authorized by a representative of PersonalProtectionandMore.com and under no circumstances will returns be accepted otherwise. Authorization and shipping instructions must be obtained from PersonalProtectionandMore.com. No returns will be authorized after five (5) BUSINESS days of receipt of product(s) by the customer. SHIPPING AND HANDLING CHARGES ARE NON-REFUNDABLE. REQUEST TO RETURN PRODUCTS MUST BE OBTAINED FROM PERSONALPROTECTIIONANDMORE.COM WITHIN FIVE (5) DAYS AFTER THE CUSTOMER HAS RECEIVED THE PRODUCT(S).

WARRANTY: We guarantee all PersonalProtectionandMore.com products to be free of defects in workmanship and material for 90 days (unless manufacturer's warranty is longer).  We will replace or repair the product(s) at our option providing there is no evidence of customer misuse, or alteration.